After work I went to the bank to send money to Thailand for my mother-in-law. I do it every other month. Up until this visit, there was a woman at the bank who would be able to set up an international wire transfer for me in about 10 minutes. She had it down. Last time I was there, she told me she was getting ready to quit, and that I should budget a little extra time next time I came in.
This time it took 3 tellers 55 minutes to do it. None of them had done it before, and had to call a bunch of people to walk them through it. The good thing is that they eventually figured it out. I had put an hour on the parking meter, and when I got back to my car, there were 2 minutes left. One of them called me later this afternoon telling me that they went through the whole thing again, and wrote it down step by step, so all of them will be able to do it the next time I come in. I appreciate their sincere efforts.
Ten years ago I was taking pictures of spoons.